Customer Care
We are here to
help you.
Any question about a product, an order, or just want to say hello.
Reach us directly
24/7 Customer Support
Call Toll Free @ 111 000 000
Monday to Saturday, 10 AM – 6 PM
Email
contact@ujjwalaa.com
contact@ujjwalaa.com · Reply within 24 hours
Website
www.ujjwalaa.com
Hindi & English, dono chalega!
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Ghaziabad, Uttar Pradesh
Our address
KL Group India · G-1, 801,
New Karehra, Mohan Nagar,
Ghaziabad, Uttar Pradesh – 201007
Open in Google Maps
New Karehra, Mohan Nagar,
Ghaziabad, Uttar Pradesh – 201007
Send us a message
Fill in the form below. We will get back to you within one working day. Hindi mein likhna ho to bilkul likhein.
What is your query about?
Need a faster answer?
WhatsApp karo directly. Hum jaldi reply karte hain.
Common Questions
Quick answers to things we hear most often.
How many days does delivery take?
We deliver within 5 working days across India. For remote areas in Tier 2 and Tier 3 cities, it may take up to 7 days. You will receive a tracking link on your registered mobile number once your order is dispatched.
Can I return a product if it does not suit my skin?
Yes. If you experience any irritation or the product does not work for you, contact us within 15 days of delivery. We will process your return or exchange without any questions asked.
Is cash on delivery available?
Yes, cash on delivery is available across most pin codes in India including Tier 2 and Tier 3 cities. Simply select COD at checkout and pay when the package arrives at your door.
Are Ujjwala products free from harmful chemicals?
Yes. All Ujjwala products are formulated with natural and herbal ingredients. We do not use parabens, sulphates, or harmful synthetic additives. Every product is tested before it reaches you.
I want to sell Ujjwala products in my shop. How?
We welcome wholesale and retail partnerships. Select "Wholesale" in the contact form above or WhatsApp us directly with your name, city, and shop details. Our team will get in touch within 2 working days.
Which skin type is the Bamboo Charcoal Face Wash good for?
It works best for oily, acne-prone, and combination skin. The activated charcoal deep-cleans pores while aloe vera and neem keep the formula gentle enough for daily use.
