Terms & Conditions

By using this website or placing an order, you confirm that you are at least 18 years of age (or have parental/guardian consent) and legally capable of entering into a binding contract. If you do not agree to these terms, please do not use our website.

All products listed on our website are subject to availability. We reserve the right to:

• Modify or discontinue any product at any time without notice
• Correct pricing errors; if a product is listed at an incorrect price, we will contact you before processing the order
• Limit quantities of any product per order or per customer

All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

When you place an order, you are making an offer to purchase the product(s). We reserve the right to accept or decline any order. An order is confirmed only upon receipt of a confirmation email from us.

• We accept UPI, credit/debit cards, net banking, wallets, and Cash on Delivery (COD)
• COD orders carry an additional handling charge
• Payment must be completed before dispatch for prepaid orders
• We reserve the right to cancel orders with suspected fraudulent activity

Orders are typically dispatched within 1–2 business days. Delivery timelines vary by location (3–7 business days for most PIN codes across India). We are not liable for delays caused by shipping partners, natural events, or circumstances beyond our control. Please refer to our Shipping Policy for full details.

Returns and refunds are governed by our Return Policy. By placing an order, you agree to the terms outlined therein. We reserve the right to refuse returns that do not meet the specified conditions.

All content on this website, including text, images, logos, product names, formulations, and design, is the exclusive property of Ujjwala Cosmetics and is protected under Indian intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

You agree not to:

• Use the website for any unlawful purpose
• Submit false, misleading, or fraudulent information
• Interfere with or disrupt the website's functionality
• Attempt to gain unauthorised access to any part of the website
• Post defamatory, offensive, or harmful content in reviews or communications

Ujjwala Cosmetics shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability in any matter arising out of or related to these terms shall not exceed the amount paid for the specific order in question. All products are intended for external use only; please read instructions and conduct a patch test before full use.

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in India.

For any questions regarding these Terms and Conditions: